Home/Social Media Management/Customer Service

Knock Knock… There’s No One Home!

By |2013-12-16T21:46:36-10:00October 18th, 2013|#TalkSocial, Customer Service, Social Media Management|

If someone walks into your store, do you run and hide in back room? Hopefully not, so why would you ignore your customers online? Several companies in Hawaii are discovering the PR nightmare of “no one home”. Even if you don’t have a social media presence, people are talking about you online and it’s your job to listen… and respond.